The Contract terms in our User Agreement set forth confidentiality of your information. You can also add additional confidentiality terms to your job, if needed you can get a Non-Disclosure Agreement signed by the engineer.
Go to Profile Management and change the password. In case if you forget your password please reset your password from the home page by providing username or email address that you registered with.
Yes, to maintain system security & integrity
Job can be cancelled by business with penalty. The penalty is depends on JOB STATUS, the details below illustrates the policy:
Job Status in ‘COMPLETE’ state > No Cancellation (100% from the Contract)
These forms are required by the federal governments to accurately report the payments.
You can make changes to the job only in below two scenarios:
After the job has been assigned sit back & relax our state of the art platform gives you real time updates from the time an engineer leaves his/her home to your job site, check in and tasks completion. You can be in touch with them through our messaging platform.
Field Engineer providers with a ‘Lock’ functionality by which you can put the active job on hold. Once you lock the job, engineer will not be able to make any changes i.e. checkout, request additional hours or message on the workorder. To do so, click on the ‘Lock’ icon present at the top of the workorder page in fieldengiener.com.
Field Engineer providers with a ‘Delete’ functionality by which you can delete the active job from marketplace. To do so, click on the ‘Delete’ icon present at the top of the workorder page in fieldengiener.com.
After you have registered, you need to add funds to your Field Engineer account in order to post a job to marketplace. To create a new job: Go to ‘Dashboard’ from left menu and click on ‘Create a Job’ button present at top right corner of dashboard. Then you can select ‘Create a new Job’ from the given options.
To clone a job: Go to ‘Dashboard’ from left menu and click on ‘Create a Job’ button present at top right corner of dashboard. Then you can select ‘Clone Past Job’ from the given options.
The instant you post the job to marketplace, under ‘Recommended Engineers’ you will get suggestions of engineers whom you had saved to favorites after completion of your previous jobs that match to the job profile, skillset, better ratings and are within the 100 miles of the posted site address. From that list you can choose the suitable engineer and assign him the job offer.
Once you post the job to marketplace, all the engineers matching with the skillset and within 100 miles of the posted site address will get the notification. And in the workorder, under ‘Applicants’ tab you can see the engineers who have applied to your job. You can review and offer job to suitable engineer by clicking on ‘Offer Job’ button.
Once the jobs are posted to marketplace, our platform will automatically send a push notification to all the engineer matching the profile, skillset and who reside within 100 miles of the posted site address.
When you start to create a new job, our platform will automatically save the job to draft. You can always got back to editing and post it to marketplace.
Most of the disputes can be resolved by contacting the Engineer/Business. In case of unresolved dispute raise a ticket in our Help center and one of our representative will get in touch with you to resolve disputes.
Pay your Engineers on per hour/Fixed Cost/Per device basis, whichever you choose. Once you posted a job the money from your account will be deducted (based on the maximum hours and rate) and held in an escrow account. After the engineer completes the work you can approve the hours and based on your approval the money will be transferred to the engineers account and remaining balance for the work will be transferred to your account.
Follow these steps to register yourself at FieldEngineer.com