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What is Field Engineers job cancellation policy?

Job can be cancelled by business with penalty. The penalty is depends on JOB STATUS, the details below illustrates the policy:

  • Job Status in ‘draft’ state> No penalty
  • Job Status in ‘Assigned’ state > No penalty
  • Job Status in ‘Accepted’ state > More than 24 Hours before the scheduled time – 5% from the Contract
  • Job Status in ‘Accepted’ state > Less than 24 Hours before the scheduled time – 15% from the Contract
  • Job Status in ‘IN-TRANSIT’ state > 25% from the Contract
  • Job Status in ‘CHECK-IN’ state > 35% from the Contract
  • Job Status in ‘COMPLETE’ state > No Cancellation (100% from the Contract)
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