Cookie Policy

At Field Engineer, we believe in being clear and open about how we collect data related to you. ThisCookie Policy provides detailed information about how and when Field Engineer (collectively, “FieldEngineer”, “Company”, “we” or “us”) use cookies and similar technologies, to recognize you when you visit our websites at www.Field Engineer.com, and any associated subdomains or websites(collectively “Websites” and “Services”). This notice explains what these technologies are, why we use them, and your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites function, to work more efficiently, as well as to provide reporting information.

Cookies set by the operator of a website (in this case, Field Engineer) are called “first party cookies”. Cookies set by parties other than Field Engineer are called “third-party cookies”. Third-Party cookies enable third party features or functionality to be provided on or through the Website (for example advertising, interactive content, interaction with social media sites, and analytics). The parties that set these third party cookies can recognize your computer or mobile device both when you visit our Website, and also when you visit certain other websites.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users and to enhance the experience of our Service. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

The specific types of first and third-party cookies served through our Websites and the purposes they perform are described below:

Essential website cookies

These cookies are strictly necessary to provide the Service to you through our Websites. Essential cookies allow you to use our Services and to enable access to various features such as a unique user session, and to enable access to secure areas. Field Engineer serves these cookies directly, and they are described as follows:

Performance and functionality cookies

These cookies are used to enhance the performance of our Websites and our Services but are not essential. However, if you disable these cookies, certain functionality may not be available to you. These cookies and the parties that provide them are described below:

Analytics and marketing cookies

These cookies collect information that helps us understand how the Websites and Services are being used by our customers, how effective our marketing campaigns are, and to generate new marketing leads and insights. These cookies and the parties that provide them are described below:

Use of Local Storage

Cookies are not the only way to store information on your computer or mobile device. Field Engineer stores additional information that is essential to the functionality of the Services in local storage.Local storage is similar to the storage of information in cookies, but never expires until our Services delete this information, or you delete it yourself. Please refer to the instructions specific to the type of browser you are using, or the specific mobile phone operating system you are using for instructions on how to delete local storage.

The following categories of information are stored in local storage when using the services on the web:

• Session information used to personalize your service
• Data related to our use of SalesIQ - ​ViewService Privacy Policy
• Encrypted authentication IDs and keys related to your personalized user session

The following categories of information are stored in local storage when using our mobile app:

• Session information used to personalize your service
• Encrypted authentication IDs and keys related to your personalized user session
• Various settings you have chosen to be remembered between sessions
• Offline job data for current engineer assignments to enable access to this data when offline

Other tracking technologies

Cookies are not the only way to track visitors to a website. Field Engineer and our third party partners may use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Websites. This allows our third-party partners to monitor traffic patterns between websites, communicate with cookies, to understand if you have come from an advertisement displayed on a third party Website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on cookies to function, so disabling cookies in your browser will impair their functionality.

How can I control cookies?

You have the right to decide whether to allow cookies when using our Websites and Services. Most browsers allow you to control cookies as part of their settings and preferences. Please refer to your specific browser for instructions on how to disable, limit and delete cookies.
The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your cookie settings:

1. Microsoft Internet Explorer
2. GoogleChrome
3. Safari
4. Firefox

Note that if you disable, limit or delete cookies, our Websites may not function properly, and this may prevent you from using our Services.

Where can I find more information about cookies?

You can learn more about cookies at the following third-party Websites:

• AllAboutCookies: http://www.allaboutcookies.org/
• Network Advertising Initiative: http://www.networkadvertising.org/
• Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie

Updates to this Cookie Policy

We may update this Cookie Policy from time to time, therefore revisit this page to stay informed about our use of cookies. The date at the top of this Cookie Policy indicates when it was last updated.