How do I reset my password?

Follow these steps to reset the password:

  1. Click on Forgot Password? on the login window.
  2. Enter the email address you had used to register; then click Send Code.
  3. Retrieve the authentication code sent to your email.
  4. Enter the registered email ID, code, enter a new password, and retype your new password. The password must be at least 8 characters long and contain a digit, an uppercase letter, and a lowercase letter.
  5. Click Submit.
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