Voice NOC Engineer
Do you dream of turning your Voice NOC Engineer skills into a thriving career working for some of the premier clients within the telecom industry? If you have the ambition and talent, Field Engineer provides the opportunity to finally gain the attention you crave from the big clients you want.
What Is The Voice NOC Engineer Job Description?
As a Voice NOC Engineer, the job description of your role isn’t overly complex. You will be working to design network systems for use in the telecoms field to manage VoIP (voice over Internet protocol) and telephony systems. Typically, you will also install, maintain, operate and troubleshoot voice communication systems.
You will need to deliver a wide range of duties within the network operation center to ensure it supports the consumers in a timely fashion. This also requires co-operation with the other telecoms teams in a professional manner. Your job will also involve transitioning new clients into the NOC support center, and promoting a good understanding of the client requirements to maintain the communication system as per their guidelines.
As a freelancer, you’ll provide those tasks with flexibility, which is why your services are in great demand. The Field Engineer platform helps you find the most suitable positions while also encouraging companies to actively find you.
What Are The Responsibilities Of a Voice NOC Engineer?
There are many different types of responsibilities which, as a Voice NOC Engineer, must complete to the needs of your clients. In this role, you will execute strategic services related to the ongoing performance network operations center. Those primary assignments include:
- Perform hands-on procedure check for network health to ensure smooth and continuous voice operation
- Manage trouble tickets from the consumer and provide status updates of the logged tickets
- Act as a frontline defense mechanism and provide primary support on fault handling and fixing to various categories of customers
- Follow pre-defined operational measures to carry out proper actions under different conditions, with the appropriate escalation methodology.
Further responsibilities can include the preparation and issue of summary reports, analyze the effects and present the outcomes to supervisors. You may also be required to take control the fault handling and escalation procedure (finding and returning to faults on managed devices and carrier WAN/ PSTN) while also managing and coordinating with third party suppliers (Juniper, Cisco, and WAN/PSTN carriers) on managing escalated problems through the solution.
What Education Is Required For Voice NOC Engineer Freelance Jobs?
To be successful in this field, you are required to have an essential degree in computer science, IT, network technologies or a related field. Some of the industry recognized certification would add value to you as a professional. Certification helps you stand out from the non-certified peers, and the following qualifications are particularly useful.
- ACIS (Avaya)
- CCNP: Collaboration (Cisco)
- CTP (Certification Partners)
- CAP (Asterisk)
- MCSE: Productivity (Microsoft)
On-the-job experience working with various clients will have a telling impact on your future prospects too. This is one of the many reasons to sign up as a freelance Voice NOC Engineer with Field Engineer.
What Skills Do You Require For Voice NOC Engineer Freelance Jobs?
If you are eager to get hired as a Voice NOC Engineer by the big clients, you should have the working experience of being a network technician. This is just one of the many specialist skills required by clients across the board, including the freelance marketplace.
You will also require an understanding of the client’s industry and technical needs as well as the ability to recognize the needs of the end user. Therefore, great communication and organization skills are desired as you deploy new technologies and ideas. Patience through the process of training the company’s staff is vital too.
What Salary Can You Expect?
The demand for Voice NOC Engineers is quite high as companies need specialists like you to take care of their networks and systems. The average salary estimates, according to ZipRecruiter, of Voice NOC Engineer is around $ 91,460 per year and more depending on experiences in the United States. The average salary on hourly basis is around $45.
If you are looking to gain the experience necessary to reach the top positions in your career while earning well and boosting your skills and experience, freelancing is the best choice. The Field Engineer platform connects you to the right jobs and puts you in front of the best clients for greater success in the immediate and long-term future.
Sign-up today, and you will instantly be connected with businesses that want your services. Forty thousand plus engineers are already working globally using our platform, and you could be the next one. Wait no more and grab the opportunity before your competitors pip you to the post.