Annual Maintenance and Break Fix Services

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Sep 13, 2016

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Servers and Networks are not “set it and forget it” devices. Just like cars, they need preventative maintenance and on-demand diagnostic assessment to troubleshoot issues. Field Engineer’s cloud-based platform has you and your organization covered. From annual server and network maintenance, to break fix solutions customized to your unique needs.

We’re the local, experienced team that more companies turn to when technology acts up and threatens the bottom-line.

Annual Maintenance for Servers

Annual Maintenance For Servers

Immediate, reliable access to information is critical to the operation of your company. Your company’s servers deliver and process the information you need at the speed of light. To keep your servers operating at peak-performance, it’s important to take a close look under the hood. Field Engineers can handle quarterly, bi-annual, and annual maintenance intervals, giving your organization the confidence that comes with a well-tuned data platform.

Typical maintenance routines include:

  • Checking disk usage
  • Ensure that server(s) are backing up to offsite location when scheduled
  • Verifying OS is up-to-date
  • Checking for any hardware errors
  • UPS (uninterruptable power supply) diagnostic check
  • Review network security
  • Update Anti-virus and Firewalls

Our team can handle these issues during off hours so you don’t have to shut down your server. We want to make sure your bottom line isn’t impacted during this process. If off hours are not available, our team will work hard to minimize any server downtime.

Break Fix Products

Even the best maintenance routines can’t completely prevent occasional hardware failures. That’s why Field Engineers offers break fix services that won’t break the bank. Our team will arrive on your site and work the problem to find the most economical solution to get you back up and running.

Benefits of Field Engineers’ break fix service include:

  • Fast response times
  • Only pay for what you need
  • On-demand, experienced technicians
  • No complicated service contracts, chalked full of caveats and service limitations.
  • Flexible IT support

Typical issues resolved

  • Raid array configuration
  • UPS Failure
  • Hard drive swaps
  • Network equipment (switches, controllers, access points) diagnostic and repair or replace
  • Virus removal

Of course, it isn’t always the server or network side that has issues. If one or more work stations are experiencing performing issues, so are the employees using them. We can fix or install replacements for those workstations, allowing your employees to get back to being productive members of your team.

From a business standpoint, break fix IT support provides tremendous benefits to our customers (you). It provides you the choice to choose when you pay for your tech support. When you’re operating on a budget, having a managed service plan adds overhead that you have to account for the entire length of the contract. Break fix plans can be much more cost-effective, depending on the reliability of your hardware and software solutions.

Common reasons our clients switched to Field Engineers’ cloud-based platform for a break fix solution:
  • Poor past experiences with managed service
  • The opportunity to evaluate service without a long-term commitment.
  • Small IT workload that does not require full-time attention.

Contact us today to find out how our Annual Server Maintenance or Break Fix solutions can help keep things running smoothly!

Please click here to sign up for our services or email us

TAGS: Annual Maintenance, Break Fix Services, server maintenance, 1 Comments