Annual Maintenance and Break Fix Services


FE Administrator


September 13, 2016

Servers and Networks are not “set it and forget it” devices. Just like cars, they need preventative maintenance and on-demand diagnostic assessment to troubleshoot issues. Field Engineer’s cloud-based platform has you and your organization covered. From network and annual server maintenance, to break-fix solutions customized to your unique needs.

We’re the local, experienced team that more companies turn to when technology acts up and threatens the bottom-line.

As for how we maintain our machines, periodic maintenance performed when required; similarly, Servers and Networks, also does requires maintenance instead of setting it and forget it. A server technician installs, maintains, and troubleshoots server systems. This can include equipment used within an office or facility for an internal network as well as servers that communicate with the internet. Fixing of servers can involve selecting a system or building one from scratch, configuring it, and integrating it with an existing network. In some cases, this may involve transitioning from an obsolete server to a new one. The server technician may need to archive data and come in during off hours to perform the switch so to avoid disruption. Once the new server installed, the technician tests it to make sure it works properly and conforms to the specifications of the network. Well! Many of us are curious to know what server maintenance means.  Server maintenance is what someone does to a server when it requires to upgrade. These upgrades help a computer network to run more smoothly.

Annual Maintenance for Servers

Immediate, reliable access to information is critical to the operation of your company. Your company’s servers deliver and process the information you need at the speed of light. To keep your servers operating at peak performance, it’s important to take a close look under the hood. Field Engineers can handle quarterly, bi-annual, and annual maintenance intervals, giving your organization the confidence that comes with a well-tuned data platform.

Typical maintenance routines include:

  • Checking disk usage
  • Ensure that server(s) are backing up to offsite location when scheduled
  • Verifying OS is up-to-date
  • Checking for any hardware errors
  • UPS (uninterruptable power supply) diagnostic check
  • Review network security
  • Update Anti-virus and Firewalls

Our team can handle these issues during off hours so you don’t have to shut down your server. We want to make sure your bottom line isn’t impacted during this process. If off hours are not available, our team will work hard to minimize any server downtime.

Break Fix Services

Even the best maintenance routines can’t completely prevent occasional hardware failures. That’s why Field Engineers offers break fix services that won’t break the bank. Our team will arrive on your site and work the problem to find the most economical solution to get you back up and running.

Benefits of Field Engineer’s break fix services include:

  • Fast response times
  • Only pay for what you need
  • On-demand, experienced field technicians
  • No complicated service contracts, chalked full of caveats and service limitations.
  • Flexible IT support

Typical issues resolved

  • Raid array configuration
  • UPS Failure
  • Hard drive swaps
  • Network equipment (switches, controllers, access points) diagnostic and repair or replace
  • Virus removal

Of course, it isn’t always the server or network side that has issues. If one or more workstations are experiencing performing issues, so are the employees using them. We can fix or install replacements for those workstations, allowing your employees to get back to being productive members of your team.

From a business standpoint, break-fix IT support provides tremendous benefits to our customers (you). It provides you the choice to choose when you pay for your tech support. When you’re operating on a budget, having a managed service plan adds overhead that you have to account for the entire length of the contract. Break-fix plans can be much more cost-effective, depending on the reliability of your hardware and software solutions.

Common reasons our clients switched to Field Engineer’s cloud-based platform for a break-fix solution:

  • Poor past experiences with managed service
  • The opportunity to evaluate service without a long-term commitment.
  • Small IT workload that does not require full-time attention.

Contact us today to find out how our Annual Server Maintenance or Break Fix solutions can help keep things running smoothly!

Please click here to sign up for our services or email us


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