Telecom Technician

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Telecom Technician

A Telecom Technician is proficient in understanding telecom products and services like – internet, intranet, cables, routers, telephones, faxes and other computer equipment’s. Often, most telecommunication technicians are skillfully trained in the installation, configuration, and maintenance of the telecommunication equipment.

The technicians are responsible for providing all the information about the available products to the clients who are not well-versed in the telecommunication industry. They must be able to work at different levels and attend to all the issues about them. The professional should play an active role in coordinating with the other departments regarding scheduling repairs, orders and equipment delivery. It is essential to have some basic computer knowledge as it will come in handy complete work orders.

They usually work from the office, but depending on the situation they also go on-field to resolve the issues. The experienced technicians usually work as supervisors or trainers to entry-level professionals.

Job Description

The telecommunication technician job is to take care of the on-site installation, troubleshooting, alterations and maintenance of the telecommunication products. The professional must examine the customer order and specification to ensure network installation is done properly. The technician has to create an installation diagram for every customer. It is the responsibility of the Telecom Technician to order and gather telecommunications equipment, materials, tools, and supplies.

The technician must run, pull, splice and terminate cables to for uninterrupted voice and data services for customers. They have to maintain a record of the network equipment and cable by routing and labeling them. The Telecom Technician has to work in collaboration with all the department to provide customers with the best service. The professional will have to test the circuits, alarms, and equipment to ensure proper functioning of the services.

The Telecommunications Technician will perform system analysis in support of the telecommunication system. They should have an in-depth understanding of the network components such as switches, ports, and routers. The professional has to be well-versed with a variety of test equipment to identify and resolve any technical issues. The technician will have to understand flowcharts, equipment manuals, and technical documentation.

The professional will create designs and detailed engineering deliverables for Telecom System. The technician has to follow work plans and cost estimates and must deliver upon the agreed time. They have to take care of the entire telecommunications infrastructure and its associated software. Apart from these, the telecom technician jobs encompass the following –

  • Identify, monitor, report and resolve telecom’s product related issues.
  • Manage multiple projects efficiently with timely reporting of status. Maintain a good relationship with the vendors, technical management, and program management organizations.
  • Maintain effective communication across project coordinators, team members to ensure early detection of the issues.
  • Routine tests on all the systems to ensure all the systems components are working in good condition.
  • Be up-to-date on the latest technologies to assist customers in the best possible way.
  • Network installations should be planned only after adequately studying the customer order, plans, and manuals. Must actively participate in the purchasing and assessment of equipment and installation.
  • Must have a good understanding of the industry standards and should update the voice and data networks from time to time.
  • Check the testing circuits, equipment and address the issues as quickly as possible
  • Document the routing equipment and cables as per the specifications and configuration diagrams.
  • Should troubleshoot the errors and make sure the networks do not face any issues.
  • Provide a safe working environment by following the regulations and legal codes.
  • Keep a check on the orders and verify the receipts when delivered.
Telecom Technician Qualifications


An associate degree in Computer Science or Information Technology is needed to qualify as a Telecom Tech. The course covers the wide array of topics related to computers, networking, how to operate LAN, Wireless LAN, and video conferencing systems. As per the Telecom Industry standards, the organization recommends optional certifications like SSCA (SIP school Certified Associate) and CCNA (Cisco Certified Network Associate) to advance the career as a telecom technician.

Additional Skills Requirements

  • A working experience in planning, installing, configuring and deploying telecom system and services is a must.
  • Knowledge of enterprise telecom, network analysis, and communication tools.
  • Must be Customer-oriented.
  • Strong computer skills and knowledge of VOIP implementation and management.


As per Paysa, the average salary for a full-time telecom technician is $83,715, ranging from $69,357 at the 25th percentile to $95,515 at the 75th percentile. The Indeed salary estimate states that the Telecommunications Technician usually earns about $20.80 per hour in the United States. According to Payscale, for this position, the employee earns $54,305 per year and $21.67 per hour. The reason being the flexibility of working on diverse projects and the facility to work from anywhere. The sole reason why the freelance economy is in huge demand is the nature of the field engineers work that led businesses to look for the option of the Top Freelance Marketplace.

Career outlook

The job prospects for Telecommunications Technician does not seem to be good in the coming years. As per the Bureau of Labor Statistics (BLS), there will be about 4 percent of job shrinkage in the future.

Why Hire a Freelance Telecom Technician?

The job role of a telecom technician is erratic and appointing a full-time candidate can be the pain points for a company. To align the businesses and the technician in a parallel realm, was launched. Built on the latest technologies, businesses can track the engineer’s right from their fingertips. is the first venture in the telecom industry that solves the challenge of finding the right field engineers.

FieldEngineer has eased the struggle of businesses by providing them the pool of certified freelance engineers. FieldEngineer is a hassle-free journey for the telecom businesses. Hire a certified Freelance Telecom Technician today!

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