A network operations engineer will work with design and engineering teams to have an all-round understanding of networks and systems. The professional should be able to resolve complex issues that involve analyzing packets and troubleshooting networks. They are the crucial point of contact between network operations and other internal departments. The engineer must work towards improving the quality of technical and telecommunication services.
This job involves tackling various network issues and contributing to the smooth functioning of the organization. The engineer will interact with the technical support, managed support, and service provisioning teams. The professional will offer first-line network surveillance and management support. They are responsible for high-level network operations.
- Must provide stable and reliable network services
- Monitor the network performance on a daily basis
- Troubleshoot the network and rectify the hardware faults
- Install and maintain the network monitoring, analysis, and reporting tools
- Be quick to respond and escalate the tickets
- Install the essential network hardware and software
- Apply the configuration changes through the change control systems and processes
- Assist in handling the operation of advanced IP network services
- Support and maintain the data center networks
- Develop sustainable solutions to handle complex issues
- Work in collaboration with the network engineering teams
- Identify and resolve the frequent network issues
- Take care of the networking, routing and interconnectivity issues
- Roll out innovative ideas that can help in reducing the network problems
The candidate must have a bachelor’s degree in computer science, Telecommunications, electronics, or any related field. The individual must have good knowledge of IP filtering, firewalling, and routing protocols. They can pursue a master’s degree with a specialization in networking.
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Juniper Networks Certified Internet Associate (JNCIA)
Network Operations Engineer Salary
According to Salary.com, the salary for this role is $113,548 in the United States. The pay scale will range between $100,270 and $128,157 per year. Education, certifications, additional skills, and work experience all play a prominent role in compensation. According to the Bureau of Labor Statistics (BLS), there will be a 6 percent growth in job opportunities. The demand for this position is rising as organizations invest in faster technologies and networks.
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