Network Operations Engineer

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Network Operations Engineer

A network operations engineer will work with design and engineering teams to have an all-round understanding of networks and systems. The professional should be able to resolve complex issues that involve analyzing packets and troubleshooting networks. They are the crucial point of contact between the network operations team and other internal departments. The engineer must work towards improving the quality of technical and telecommunication services.

The Network Operations Engineer will offer Level 2 and Level 3 Network Support that includes operation and change management. The Engineer fulfils the request for Network Devices such as Routers, Firewalls, WAN Optimization. The professional will examine, evaluate and monitor the incoming network change requests.

The Network Engineer is responsible for documenting LAN/WAN drawings, equipment lists accurately. They have to take care of the technical documentation of the network changes. The Network Operations Engineer conducts a periodic review of upgraded system firmware, application software, and iOS. The professional will manage and administer the production IP communications equipment.

The Network Operations Engineer takes care of the network, servers and network connected equipment. The professionals identify and repair the internal and external communications of network/server/system. The Engineer executes fault isolation and diagnostic functions to ensure the execution of corrective actions on a real-time basis. They act as a technical specialist for troubleshooting and incident management during service interruptions.

The Engineer is responsible for creating production support availability, outages, and status report. They work in coordination with operational support teams to recognize and record monitoring and measurement requirements. The Network Support Engineer provides help desk assistance, whenever possible. The professionals offer administration and reporting services in the areas of incident and problem.

Job Description

This job involves tackling various network issues and contributing to the smooth functioning of the organization. The engineer will interact with the technical support, managed support, and service provisioning teams. The professional will offer first-line network surveillance and management support. They are responsible for high-level network operations.

The Network Operations Engineer will offer technical assistance in regard to network design, implementation, and integration of network changes. The professional help in designing and implementing analytical research, design development, and another assignment. The Engineer performs various complex software development tasks. They ensure delivery of contract capabilities using industry standards and repeatable processes.

The Engineer is responsible for mitigating risks, control costs, and schedule variance for large scale projects. The professionals conduct analytical tasks such as hardware and software design and implementation using various facility equipment. They manage and monitor complex networks and support network infrastructure. The Network Support Engineer manages the logistic components of the network, including the installation of carrier circuits and equipment delivery.

The professional resolves complex network issues in production and customer environments. They assist in building network infrastructure for new setups. The Engineer supports Network Operational issues such as vendor escalation. The Network Operations Engineer should make sure the Data Center Locks are working as designed and also take care of the Data Center logs.

Job Description

The Engineer takes care of the computer applications that are used by the organization. It is the responsibility of the Network Operations Engineer to keep track of the inventory and location of assets and circuits that are a part of the business operation. The professionals actively participate in the network operations on call rotation.

They have to maintain, develop, and implement new technology to improvise the services. The professional monitor and test backups of all servers and configure data for all network equipment. The Network Operations Engineer is responsible for optimizing network capacity and reliability. The professional develops and maintains sound network security practices on all network equipment.

Additional Responsibilities

  • Must provide stable and reliable network services
  • Monitor the network performance on a daily basis
  • Troubleshoot the network and rectify the hardware faults
  • Install and maintain the network monitoring, analysis, and reporting tools
  • Be quick to respond and escalate the tickets
  • Install the essential network hardware and software
  • Apply the configuration changes through the change control systems and processes
  • Assist in handling the operation of advanced IP network services
  • Support and maintain the data center networks
  • Develop sustainable solutions to handle complex issues
  • Work in collaboration with the network engineering teams
  • Identify and resolve the frequent network issues
  • Take care of the networking, routing and interconnectivity issues
  • Roll out innovative ideas that can help in reducing the network  problems

Educational Qualifications

The candidate must have a bachelor’s degree in computer science, Telecommunications, electronics, or any related field. The individual must have good knowledge of IP filtering, firewalling, and routing protocols. They can pursue a master’s degree with a specialization in networking.

Useful Certifications

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Juniper Networks Certified Internet Associate (JNCIA)

Network Operating Engineer Salary

According to, the average network operating engineer salary is $113,548 in the United States. The average network operating engineer salary range is between $100,270 and $128,157 per year. Education, certifications, additional skills, and work experience all play a prominent role in compensation. Glassdoor estimates the average network operating engineer salary earns $90,961 in the United States. As per Payscale, annually the average pay is $66,407 and $18.00 per hour. According to the Bureau of Labor Statistics (BLS), there will be a 6 percent growth in job opportunities. The demand for this position is rising as organizations invest in faster technologies and networks.

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