Computer Network Support Specialist

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Computer Network Support Specialist

Introduction to Computer Network Support Specialist

The Computer Network Support Specialists are the trained experts and are extremely helpful in the computer networking of an organization. They provide assistance and guidance to system users and businesses. The system experts either support computer networks or they provide technical help directly to computer users. They investigate, test, troubleshoot, and evaluate present network systems, such as local area network (LAN), wide area network (WAN), and internet with a wide ranged network system.

The Computer Network Support Specialists fix and decide various computer and software issues for its correctness. They might work in a help-desk set-up or be responsible for technical support to the organizational IT subdivision. The  

The networking professionals might work in different fields, including computer systems, telecom. Primarily they perform the network maintenance to ensure networks operate correctly with least disturbance.

Job Description & Responsibilities

The information technology (IT) staff like computer network support specialist work within the establishments or deliver assistance and guide to keep the networks safe and secure. A computer network support specialist’s primary duty is to involve keeping the system networks safe.

Job Description & Responsibilities

As a computer support networking specialist, they will be involved in the maintenance of computer security from viruses on the internet, unauthorized access of the network to the unknown identity.

In an entry-level capacity, the computer networking expert is accountable for answering to troubleshoot calls and e-mails from users of the network. They are required to be able to identify and give repair instructions remotely, as well as in location.

In an increasing role as an analyst or administrator, system networking specialists often monitor network access for issues, security risk or problems with connectivity. They might also align and keep security devices to ensure the safety of organizational software, systems, and data.

Following are the essential responsibilities for Computer Network Support Specialist:

  • To, analyze the network data to find network usage, disk space accessibility, or server purpose
  • To install security settings or access permissions for groups or employees.
  • To configure a wide area network (WAN) or local area network (LAN) routers or associated devices.
  • The support specialist should document network support actions.
  • To configure and outline factors for fixing or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, or related networking equipment.
  • To evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network issues, or for the disaster recovery process.
  • The computer support specialist should be able to identify the causes of networking issues, using diagnostic testing software and devices.
  • To install and arrange wireless networking devices for better usage.

Education & Certification

As per the U.S. Bureau of Labor Statistics (BLS), the networking support specialists typically need some university training, and a graduate degree is often chosen for this occupation. Most of the academia provide applicable specialization, like computer science, network technology, software engineering or information security for this kind of careers.

Many organizations and skill vendors provide specialized certification that can be extremely helpful. For the professionals who establish a general knowledge of networking could earn CompTIA's Network+ or Security+ IDs.

Also, a specialist working with specific networking hardware or software could show know-how of a certain vendor's tools by receiving entry- and advanced-level accreditations, such as Microsoft's Certified Technology experts or Cisco's Certified Network Professional or more.

Computer networking support authorities should have brilliant communication skills. They work with internal and external customers, vendors and other information technology experts, needing the skill to connect in both technical and non-technical language.

Working in a professional and group capability could also be essential. A computer networking specialist might require to lift and transfer heavy computer devices, travel or install networking cables or devices.

Skills & Job Outlook

With regards to the career viewpoint for the computer support experts, with more and more organizations getting onto a digital platform and using the system to manage everything from day-to-day operations to particular requirements, the BLS reports this field is expected to increase by 15 percent from 2014 to 2024. This is considered much faster than regular when compared to other professions.


As per Glassdoor, the average salary of Computer Network Support Specialists is around $ 47,583 per annum and more depending on experiences in the United States. However, freelance work can also be rewarding and beneficial towards progressing your career. Those interested in working on a freelance basis should visit to find the best opportunities.

Advantages of Being a Freelance Computer Network Support Specialist

When it comes to Network support, almost every organization is on the lookout for freelancers in network support to work for their systems or networks. Additionally, you can enjoy the flexibility of freelance without affecting the routine tasks if you have any. The primary benefit is that you can get connected with several companies and of course the exposure you gain becomes an asset for your career by which you can be up-to-date with current happenings in the networking industries.

How Field Engineer Can Help you to Find Excellent Opportunities provides a global on-demand marketplace partnering high-skilled, specialized freelancers with opportunities that require their specific expertise. With, you can find exactly the teams and clients looking for the Versa authority that you have to offer.

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