Field Engineer

Field Engineer

How Freelance Telecom Field Engineer Marketplace Is Playing Crucial Role for Managed Service Providers(MSPs)


Mustafa Ali


October 13, 2017

Freelancing is becoming one of the best ways for employers to find talent and for job seekers to earn an income. It is even more important for the managed service provider to look for a diverse freelance marketplace to get the best in the market. Finding the best telecom marketplace plays quite a crucial role for an MSP, some of which include:

Who doesn’t want to operate in a lesser cost? Everyone isn’t it! In Global Freelance Marketplace, Freelancing is becoming one of the greatest ways for companies to find right talent and for job hunters to earn extra income. Managed service providers (MSP) is the practice of subcontracting on a proactive basis management responsibilities and functions and a strategic method intended to improve operations and cut expenses. In this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a service-level agreement, which primarily contractual states the performance and quality metrics of their relationship.

Providing tier services

Offering a one-for-all package to clients may be detrimental to an MSP. Such packaging does not identify the different needs of each client, and therefore it is crucial to get the best freelance candidate for this.

Setting up a tiered service is the best way to go and an MSP will benefit from such tiered service. One of the advantages is a predictable billing, which will make it easier for MSPs to manage their monthly revenues and avoid fluctuating income that comes with al carte system.

Another benefit of bundling a service allows MSPs add value to their service provision as it combines a number their services instead of forcing clients to choose them separately.

An MSP can quickly solve the problems that come with such tier services using an innovative digital marketplace to hire talented engineers on demand. Not only do they offer an easy-to-use site to telecom find engineers, but it also connects clients to the best freelancers in the field from all over the world. runs background checks and verifies the detail of each applicant before matching them with a client.

Providing break-fix services

For MSPs, finding the best break-fix service can be hectic because of the ad hoc negotiation. However, Managed service providers can efficiently deal with different break-fix problems that might cause them a further loss of money or unpredictability in service provision by clients.

Providing CPE deployment

Installing CPE on premises can be a problem for MSPs due to the logistics that come with configuration and installation. Currently, with the virtual CPE deployment, the MSPs will be able to enjoy the personalization, scalability and provisioning of services, allowing them to reduce the cost of IT and networking. It would also allow for the identification of new revenue opportunities through the customization process.

Through the virtual CPE deployment, MSPs will not have to worry about the physical configuration of resources when they are automating the network infrastructure. With more unexplored virtual area, it is possible for the CPE to be scaled and extended to allow the service providers to solve their problems and of their clients.

Meeting SLA’s

Service level agreements are essential for service providers and their clients. They are contracts that service providers need to fulfill so that the client’s business does not suffer any downtime or end up losing valuable data. No client would like to end up with providers who fail to meet the SLA as this could spell doom for their business.

Since it is crucial that a client selects an MSP that can meet the SLA requirements, is the best place to get help in meeting the needs of the agreement to its entirety, with no gaps that could cost MSP their business.

For an MSP, obtaining the above services from a freelance marketplace is crucial and beneficial to their businesses, whether in the short or long term.

The main advantage of such a model is that you can focus on other corporate growth of your organization without compromising the quality and anxiety. The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP’s services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.


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