Available in the marketplace is a technology called Voice over Internet Protocol (VoIP), which is a mix of voice, video, and knowledge on one network. VoIP allows people to make telephone calls over broadband internet connections rather than analog landlines. A VoIP engineer designs, tests, installs and maintains both local VoIP systems in business and large networks that cover entire regions.
Engineers use their experience with computer science, digital audio hardware, and VoIP software to install cutting-edge technologies. They also work with information technology (IT) professionals and system administrators to explain the functionality of VoIP. Many industries employ VoIP engineers to complete telecommunications work on a full-time or contract basis.
How Does VoIP Work?
Experienced VoIP engineers develop programs that convert speech and audible sounds into digital signals called codecs. These codecs condense audio into data packets and send these packets through an IP network to translate the packets back into sound at the other end of the connection.
VoIP endpoints use international telecommunication union (ITU) standard codecs viz. G.711 (standard for transmitting uncompressed packets) or G.729 (for compressed packets). ITU-T.38 is used for sending faxes over VoIP or an IP network in real time.
VoIP Engineer Job Description
Usually, the job duties differ in many organizations for VoIP Engineers, but a standard VoIP Engineer job description includes the following attributes to complete the organizational objectives:
- Plan the specified designs per customer’s requirements and deliver quick enterprise solutions.
- Provide support for SIP- and TDM-based software installations with enhanced media gateways.
- Troubleshoot voice services for all LAN and WAN hardware components, and configure correct communication media segments.
- Perform lab testing, design, and architecture work.
- Track competent working multifaceted projects.
- Ensure compliance to infrastructure standards.
- Analyze the customized product in association with the third party, if needed, for enhancing the VoIP network services.
- Plan the network capacity for the system, and perform troubleshooting on the existing network.
- Implement research technologies, and evaluate the work of the support technician.
- Monitor IP and PBX servers for their functionalities.
How Can You Become a VoIP Engineer?
Although there are no set requirements, an essential degree in the relevant field give a boost to your career. In fact, a degree in computer science and networking lands you in this IT arena.
- Cisco Certified Network Associate (CCNA) voice
- Cisco Certified Network Professional (CCNP)-Collaboration (Cisco)
- Cisco Certified Internetwork Expert (CCIE) – Collaboration
- Avaya Certified Associate (ACA)
- Avaya Certified Expert (ACE)
- Avaya Certified Implementation Specialist (ACIS)
- Avaya Certified Solutions Architect (ACSA)
- Avaya Certified Solutions Specialist (ACSS)
- Avaya Certified Specialist (ACS)
- ShoreTel Solution Architect (SSA)
- ShoreTel UC Advanced Support Engineer – Tier 2 (UCAE)
- ShoreTel UC Support Engineer – Tier 1 (UCSE)
- ShoreTel UC System Installer (UCSI)
- ShoreTel UC System Programmer (UCSP)
Benefits of VoIP
A full-time or freelance VoIP engineer helps an organization with cost, delivery, and holistic setup. Enterprises are switching to VoIP because of its low-cost communication.
VoIP Engineer Salary
VoIP engineer salaries are no less than any other IT field job. On an average, a VoIP Engineer salary ranges from $47,500 to $112,610 per annum, based on the experience level.
If you are looking for freelance opportunities, you can find one as a freelance VoIP Engineer in Field Engineer, where you can showcase your skills. Being a freelance VoIP engineer is a win-win situation for both the organization and the engineer. The organization can focus more on building its strategies by having a contractor at a site or in the field.