Virtual Systems Engineer

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Virtual Systems Engineer

A Virtual Systems Engineer has to provide technical support and help on critical issues to customers, sales team, and partners. Being primarily a technical sales professional, this individual has to work with the applicants to suggest and develop the right solution offerings.

Engineers are responsible for technical support of hardware and software products of Cisco and general architectures consisting of various products of Cisco and its third-party vendors. They will also work with the product development team and interact with others to learn and guide on using video collaboration and real-time web conferencing tools.

Virtual Systems Engineers should be well versed with various types of products and technologies and handle most requests through virtual tools, such as Telepresence, WebEx, and so on.

They must be willing to work flexible hours and have to be excellent in interpersonal skills, as they would have to interact with all teams within an organization.

Job Profile

Virtual Systems Engineers need to keep track of what is trending in the information technology landscape, must have in-depth knowledge of security products portfolio of Cisco or other technologies, have experience in administration of Windows 2008/2012 server, manage LAN and WAN architectures, which consist of several products from Cisco and other vendors, and must have the ability to evaluate the requests satisfactorily and identify their magnitude correctly.  

Furthermore, they should work on drafting technical responses to RFPs (request for proposals) and the approach for it, such as products, software, services, and solutions. Engineers participate in discussions and presentations demonstrating the value of cybersecurity.  They design and deliver security solutions, provide training to junior team members on security solutions, partner with various internal teams, and develop proficiency in apt products, services, and solutions.  

They must work with Virtual Storage Access Methods (VSAM), partners, and field staff to fix all customer issues, aid in launching of new products and services, undertake focused training, handle cases according preference to the oldest request, and so on to understand ways to strategize better and improve substantially the sales performance of an organization. Virtual Systems Engineers are responsible for preparing manuals, design documentation, technical reports and managing VoIP infrastructure.      

Future of Virtual System Engineers

Future of Virtual System Engineers

With more people going wireless, the demand for personnel working in mobile technology, virtualization, and cloud computing will undoubtedly surge. Meanwhile, cloud architects also need to be adept at virtualization networking.

According to BLS, jobs for computer systems and network administrators are estimated to grow six percent during 2016-2026. It also adds that as enterprises invest in emerging technologies and mobile networks, demand for workers with knowledge in those areas will keep growing.

Educational Qualifications and Other Requirements

Virtual System Engineers require high school or bachelor’s degree in computer science or networking engineering or management information systems or other related fields. They must have an understanding of object-oriented programming and Python.

They need to be good oral communicators, as they have to explain technical jargon to people of non-IT backgrounds. If they have CCIE, CCNP or VMware certifications and other related industry certifications, such as MCSE or MCITP, it would be beneficial, and so would be the ability to configure routers and switches of Cisco. They also need to have an understanding of the TCP/IP protocol.

Finally, they must be well-versed in software, scripting, and everything-as-a-service (EaaS).

They should have an extensive understanding of security offerings, such as firewall, web Security, VPN email Security,  Access Control, Intrusion Prevention, etc.


The average annual salary of Virtual System Engineers is $91,679 in the United States, according to paysa.

Why Select Field Engineer

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