As a member of the sales engineering team, the OEM Inside Product Specialist coordinates networking technology issues with clients and interacts with support sales engineers. In the case of large companies, they will also work with account executives to resolve technical issues.
Since the specialists interact with customers to drive sales, they need to have superior written and communication skills. They also need to be abreast of the latest networking requirements of different industries as well as specific departments.
Besides helping fixing networking issues of clients, OEM Inside Product Specialists determine the requirements of a customer by participating in conference calls. They provide support by responding to the customer request for proposals (RFP) on technical content and they showcase the worth of their organization’s solutions to them through Internet conferences or in person on-site. They devise and present demonstrations to convince the clients to buy their networking products as per their needs.
Specialists should be capable of handling a diverse array of customers whom they advise and offer service quotes. They make use of services of various departments, such as engineering, manufacturing, accounts, and operations, to meet all the requirements of a client. Specialists must arrange and prioritize tasks in order for their organization to meet the precise requirements of their clients.
Importantly, the specialists need to explain to the clients how their company’s networking products will benefit their business.
Prospects of OEM Inside Product Specialists
Once the specialists are in-charge, they will be given the responsibility of guiding and mentoring their team members. They will advise their executive leadership to help them get more leads. Specialists need to have expertise in the networking domain.
Educational qualifications of OEM Inside Product Specialists
OEM Inside Product Specialists need to have a bachelor’s degree in engineering, computer science or in a related technical field, with at least five years of experience in a technical sales role in which the specialist interacted with clients.
They need to be very knowledgeable about networking, storage, software, and servers.
Salary of an OEM Inside Product Specialist
The average annual salary of a specialist is $62,961 in the United States, according to glassdoor.com.
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