NOC Specialist - Ericsson

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What is a NOC Specialist?

A NOC Specialist, or network operating center specialist, is somebody who installs, manages, and tests the systems that connect computers in an organization.

Many NOC specialists work in the telecom and IT industries, helping firms solve a range of technical problems while also providing B2B customer support.

The Responsibilities of a NOC Specialist

The responsibilities of a NOC specialist include:

  • Troubleshooting IP services and networks.
  • Providing customer support to business clients
  • Monitoring company networks and responding to issues
  • Manage the integration of new network technologies
  • Monitoring of network alarms and reacting appropriately
  • Announcing service schedules to network users
  • Supervising network changes and ensuring that they work

Network Operations center specialists often work in shifts, covering organizational needs. Many organizations run network operating centers 24 hours per day, seven days per week. NOC specialists are expected to work alongside other departments to solve problems.

The Responsibilities of a NOC Specialist

Qualification & Skills of NOC Specialist

For entry-level NOC specialist jobs, candidates need a minimum of a bachelor’s degree in a related field, including information technology, computer engineering, or computer science. Some employers may also want NOC specialist with additional skills relevant to their organizational needs. Companies want people with experience and knowledge of operating systems, computer programming languages, and creative problem-solving skills.

Job Outlook

According to, becoming a freelance NOC specialist comes with a host of benefits. Unlike NOC specialists hired full-time as employees, freelance NOC specialists can take on as much or as little work as they like. Using Field Engineer, you can pick and choose the work you take on, organizing your time around your preferred lifestyle.

With Field Engineer, you can also reduce risk. Instead of working for a single employer who could go out of business, leaving you unemployed, a NOC specialist working through our platform can cultivate multiple client relationships, building a network of potential places to work.

The Bureau of Labor Statistics predicts that demand for NOC specialists will grow by more than 18 percent by 2020.

Pay Scale Range

Full-time NOC specialists earn an average of $55,000. However, wage rates vary substantially from one part of the country to another. NOC specialists in California earn up to $60,000 per annum, while those in Hawaii earn $36,000.

Evidence also suggests that NOC specialists can earn more depending on the sectors that they choose. NOC specialists focusing on the oil and gas industry may be able to earn higher salaries than in other sectors, where the average pay is lower.

How Field Engineer Helps

Field Engineer is building a platform that helps businesses find the NOC specialists they need. Field Engineer is a platform that allows companies in the IT and telecoms sector to find people with the skills to install and test computer networks at their organization, improving their operational efficiency.

As a NOC specialist, you’ll find many opportunities on Field Engineer. Companies need people who have the skills to implement both hardware and software solutions on their networks, and they’re willing to pay good money for the privilege.

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