Networks Resident Engineers proactively support network products of an organization. They develop and maintain network products of clients, adopt a comprehensive approach to support and resolve issues of network products in order that they work efficiently with equipment of other vendors, this professional help in reducing downtime, bring down operational costs, and evaluate and enhance network performance, among others.
They continuously monitor the network to improve performance and for protective maintenance. This job requires these engineers to work on-site and for long hours.
Networks Resident Engineers need to conduct information gathering workshops with clients to understand their existing network infrastructure and technical necessities of new network designs. They also need to know their network implementation, organizational structure, support processes, provide guidance for network design by understanding and developing solutions, and guide in implementation so that it meets design specifications and plan.
Furthermore, they must test new designs, features, and functionality in a pre-production environment. They also implement and verify on the live network and test patches and fixes to operating software in order to confirm proper functionality on the live network. They resolve issues with equipment and network, open and track TAC (technical assistance center) cases until they fix problems on pre and post-production issues, raise equipment RMAs (Return to Manufacturer Authorizations) to track through troubleshooting, document status reports regularly of design projects, equipment and network problems for clients, arrange technology workshops with clients to communicate about equipment and network problems, provide updates on case status, including causes, issues, and solutions, develop procedures for operating network and equipment, educate clients design, support staff to configure and operate network products, regularly interact with internal engineering and QA Sys Test Teams, and develop ancillary skills in other products in the product portfolio.
What future holds for Networks Resident Engineers
According to Juniper Networks, Networks Resident Engineers bring to the table most specialized skills in networking. Since they work for long with the personnel of the organization, which has hired them on-site, they become highly aware of its processes and needs, its network’s unique configurations and challenges, and its staff’s strengths and weaknesses, helping them to prevent many network issues before they crop up. They are also geared up to help troubleshoot as soon as they occur.
Bureau of Labour Statistics (BLS) estimates that jobs of network and computer systems administrators will rise 6 percent from 2016 to 2026.
Educational qualifications and certifications for Networks Resident Engineers
A bachelor’s degree in computer sciences or a related field with experience in managing security solutions is a must, with extensive knowledge of security segmentation design and implementation, understanding of fundamental Internet protocols and applications, proven expertise in LAN, WAN, and internetworking technologies required and ability to configure Juniper or Palo Alto networks router, firewall, and switching product.
Knowledge of JNCIP, JNCIS, JNCIA, JNCIE, CCIE or CCNP is an added advantage.
Earnings of a Networks Resident Engineer
The average annual salary of Networks Resident Engineers in the United States is $90,132, according to indeed.com.
How Field Engineer.com helps
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