ISP Technicians install, test, boost, maintain, and fix various telecommunications equipment, such as satellite, voice, data, and network, at telecom sites, Carrier POPs, and companies’ facilities, among others. They resolve issues promptly by logging into switches and by following instructions from the networks operation center (NOC) or a senior engineer. These technicians need to see to it that network standards and processes are developed and applied. They will have to submit regular reports to their reporting heads on empty ports.

Technicians will need to work flexible hours. Importantly, they must possess excellent written and verbal communication skills.

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ISP Technician’s job description

ISP Technicians pull, scrap, and test copper and fiber cables. They undertake the entire range of services relating to improving base infrastructure, such as installing, removing, fixing, detecting, marking, and splicing equipment. They further perform various tasks relating to cabling, such as testing, laying, identifying faults, and performing maintenance.

Technicians also lay interior fiber cables following prevalent instructions, and they perform various tasks relating to fiber optic cables. They install and support cable management and support structures, undertake site surveys for infrastructure projects, and provide guidance during the course of any implementation. Technicians need to oversee the performance of equipment and identify problems. They also need to help clients operate equipment correctly.

Technicians need to establish both Point to Point and Point to Multipoint devices, evaluate and identify network issues, ascertain network system and requirements to provide the best solutions and coordinate with the other teams in the organization relating to the development and maintenance of the organization’s network.

They need to reskill themselves by learning new technologies, developments, and systems related to cabling.

Finally, technicians must possess tools to diagnose and repair cables, and they must work either onsite or at a network operations center.

Future for ISP Technicians

As people shift to wireless and mobile services, ISP Technicians need to learn new technologies and improve their educational qualifications to advance in their careers, according to study.com. Cable installer’s certification from a professional organization, such as the Electronics Technicians Association (ETA), Fiber Optic Association (FOA), or Building Industry Consulting Service International (BICSI) would help candidates find jobs more quickly.

Educational qualifications and other requirements for ISP Technicians

Though a high-school diploma is enough for ISP Technicians, organizations prefer job seekers with an associate degree, if not a bachelor’s degree, in telecommunications engineering technology.

The salary for ISP Technicians

Paysa.com reveals that the wage for ISP technicians is $68,233 per year in the United States.

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