Cisco Wireless LAN Support Specialist

Back to Skills Directory

Cisco Wireless LAN Support Specialist

Cisco Wireless LAN Support Specialists are network professionals who plan, configure, install, support, and operate wireless LAN/WAN solutions. As they have experience with radio technologies linked with WLAN 802.11g standards, wireless LAN (WLAN) and applications, and bridge topologies and applications, they configure Wireless LAN products, including client devices, access points, accessories, and bridges, among others.

Specialists gather requirements, construct designs, and assist in installing, configuring, and fixing LANs, WANs, and WLANs for organizations with networks having nodes ranging from 100 to more than 500. They take responsibility for the Tier-1 support of the clients.

They should possess excellent verbal and written communication skills, besides strong analytical and problem-solving skills.

Job Description

Specialists have to analyze network traffic, fix network performance problems, and provide solutions for capacity planning. They identify, resolve, and document problems regarding hardware and software networks accurately and promptly.

It is the responsibility of analysts to train users and support them. They identify and resolve performance issues of the network. Freelance Cisco Wireless Networking Specialists plan and effect improvements, adjustments, and replacements of components of network infrastructure. They have to work with vendors and third-party providers, so that network products and services are secured.

Specialists deploy patching or monitoring system for all types of network equipment to ensure that the network is secure and functioning optimally.

Specialists define and implement policies and processes, have to train team members, besides generating, updating, and maintaining documentation of servers and network. They have to monitor, implement best security practices, and participate in disaster recovery.

Job Description

Engineers must ensure that IP connectivity is in place for all application servers, workstations, and back-end office infrastructure. They must design, plan, and implement radio frequency (RF) network engineering. 

Importantly, they should have extensive knowledge of VPN, WLAN, WAN, routing, and switching, and need to comply with regulatory, divisional, and policies and procedures of their organization.

Specialists maintain systems backups of a network, firewalls, including Cisco VPN, and execute precautionary measures and deploy, maintain and oversee network security.

They need to document network problems, network deployments, and see to it that wireless networks are running smoothly.

Specialists have an extensive understanding of the foundations of the Internet and its functioning (DNS, Security, IP Routing, HTTP, VPN, Email Routing, etc.).


Job opportunities for both network and computer systems administrators are expected to increase six percent during 2016-2026. With firms investing in emerging technology and mobile networks, demand for them is bound to be high, says the US Bureau of Labor Statistics.

Software-defined WAN (SD-WAN) is, however, bringing about a transformation in networking. Derived from software-defined networking (SDN), it allows businesses the ability to connect data centers and branches globally. As businesses transition to cloud-based applications, traditional networks are not being able to provide swiftness and heightened connectivity. On the other hand, SD-WAN provides enough latitude to regulate connection efficiency when network demand is high. It is because virtualization planes are used to improve or do away with conventional branch routers. 

Educational and Other Requirements

A bachelor's degree in IT, or related technical field with certifications in CCNA & CCNP are preferred, or a minimum of four years of experience with wireless network infrastructure is necessary for aspiring Cisco Wireless LAN Support Specialists. Certification in CCNA is considered valuable because people get trained in several areas. After completing the certification, they can work with routed and switched networks.

It covers topics, such as VLAN and WLAN, LAN and WAN design, IP addressing, OSI models, routing protocols, including OSPF, RIP, and EIGRP, and network security and management


The annual wage of a Cisco Wireless Network Technician in the United States is $57,676 per year, according to

How Field Engineer Helps

If you want to be hired as a freelance Cisco Wireless LAN Support Specialist in the Telecom Freelance Marketplace, visit It enables you to connect with employers seeking qualified candidates. This platform has more than 40,000 engineers belonging to various fields from 180 countries, allowing the companies to hire telecom freelancers.

Hire On-Demand Freelance
Cisco Wireless LAN Support Specialist
from Largest Talent Network.
Hire a Freelance Engineer
Back to skills directory
Ready to get started?
Download our app to sign up and get started
Field Engineer mobile app for IOSField Engineer mobile app for IOS