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What is the process for updating tax details of my company?

When you log in to your FieldEngineer mobile application, you can update your tax information under your ‘Profile & Settings’, then under ‘Settings’ tab, select ‘Payment’ and select ‘tax Information’. There you need to enter all requested details like, company name, EIN, address,Federal Tax Classification* type and checkbox ‘I agree…’ then click ‘Save’. Once complete, our customer support center will receive the update, and the verification process starts. You will get an update within 24 hours of submitting. If your information is not updated, either contact our customer support center at, or create a ticket in the application under your profile settings:

  1. Select Customer Support.
  2. Create a ticket by selecting Submit a Complaint.
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